With the purchase of a Tatano heating system, the customer receives a cutting-edge product, of excellent quality and respectful of the environment benefiting from a solid and lasting partnership, in fact, the success of Tatano is based above all on the maximum satisfaction of its customers.
Professionalism, competence and proximity to the customer have always been distinctive elements of our service network: the best guarantee for a quality service that is renewed from year to year.
Maintenance and technical assistance
From commissioning to maintenance and troubleshooting: Tatano customers can rely on the expertise of the Technical Assistance Centres where specialized staff offers personalized advice and interventions on new and existing plants.
Tatano also offers assistance on the requalification and modernization of the old systems, professional spare parts management, planned maintenance interventions and the possibility to take advantage of customized maintenance contracts.
Specialized technical advice
Tatano has the most advanced technologies to support the designer. Taking into account the regulations in force in the various countries, Tatano designs and implements customized boilers, according to the customer's specific needs, analyses and evaluates carefully the quality of biomass by combustion tests, configure and perform layouts for custom projects. The company is also a research and development partner for science centres and research institutes to bring innovation related to biomass heating to the market.
Business consultants, brochures, catalogues, open days in the company that also provide the possibility of following the phases of development and construction of boilers, online configuration and sizing that support at any time customer in the choice of products and commercial offers with technical files for each single product complete the Tatano offer in this area of services.
Software and Internet service
At the forefront of technology, Tatano offers latest generation software for boiler control (System Evolution, Telecontrol with GSM module, KalorCheck with DSL network, KalorAPP for remote management via smartphone).
The network is the ideal structure to search for eco-sustainable solutions and the construction of building solutions and energy production systems, allowing the cooperation to achieve the Zero Emission objectives. Among the figures involved, producers and suppliers of biomass, energy certifiers, design studies, energy management experts (EGE), Energy Services Company (E.sco), Energy Services Managers (GSE), installers and service centres.